Returns Policy
Please read the details below carefully before returning any items from your order.

1. Videos and pictures of each item are filmed by our Warehouse Department before packing, during packing, and after packing.


2. After receiving goods, a video (without editing) must be filmed before unpacking that particular parcel

3. Video clips or evidences can be sent to our Customer Service via Line Application by adding friend at @petfoodthailand. Our team are pleased to serve you at max


3. We will consider returns from every purchase from our Official Stores via online platforms such as www.petfoodthailand.com , Shopee, Line MyShop as specified by Pet Food (Thailand) Co., Ltd.